Privacy Policy – Kay Pee Transformers Pvt. Ltd.
Last Updated: January 1, 2026
What This Privacy Policy Covers
Kay Pee Transformers Pvt. Ltd. respects your privacy completely. We protect all personal information collected from customers visiting kaypeetransformers.com. First, this policy explains exactly what data we collect from transformer manufacturer India inquiries. Next, we show how we use your information safely for transformer Kim, Surat business. As a result, you can trust us completely when requesting quotes or services.
This policy applies to all website visitors, quote requesters, and power transformer buyers contacting us from Kim, Surat, Gujarat.
Information We Collect
Personal Information You Provide
When you fill our contact forms or request transformer quotes, we collect:
Contact Details:
- Full name and company name
- Phone number and email address
- Delivery address for transformer shipments
Business Information:
- Transformer specifications (kVA rating, ONAN cooling, OCTC taps needed)
- GST number for B2B invoicing
- Project details for GA drawings
Automatic Information From Website Visits
We automatically collect:
Technical Data:
- IP address and browser type
- Pages visited (distribution transformers, services, BIS IS 1180 certifications)
- Time spent on IS 2026 product pages
- Search terms like “transformer manufacturer India”
How We Collect: Contact forms, cookies, Google Analytics, server logs.
How We Use Your Information
For Quote Processing and Orders
We use your data to:
Provide Services:
- Connect you with our General Manager or Sales & Service Head for fast transformer quotes
- Create custom GA drawings for LT transformers or inverter duty transformers
- Schedule your order in our 9-step manufacturing process
Order Fulfillment:
- Arrange delivery from Kim, Surat factory
- Issue GST compliant invoices
- Track shipment of transformers
For Customer Support
Ongoing Communication:
- Our General Manager follows up on AMC services and transformer repair requests
- Answer technical questions about Dyn11 vector group or efficiency to team head
- Send warranty updates and maintenance reminders
For Marketing (Only With Permission)
Optional Communications:
- Email newsletters about new power transformers (1MVA-25MVA)
- Google My Business review invitations after successful delivery
- Case studies featuring transformer projects
Information Sharing and Disclosure
Who Gets Your Data?
Delivery Partners: Only name, phone, address for transformer shipments.
Government Authorities: GST details and invoices for tax compliance.
Payment Processors: Payment information only (never stored by us).
Google Analytics: Anonymized traffic data for website improvement.
Important: We NEVER sell, rent, or share your data for marketing purposes.
Cookies and Tracking Technologies
Types of Cookies We Use
Essential Cookies (Cannot disable):
- Keep quote forms working during multi-step processes
- Remember shopping cart contents
- Maintain login sessions
Analytics Cookies:
- Google Analytics tracks most popular pages (power transformers vs control transformers)
- Helps improve site speed for mobile engineers
- Anonymized data (no personal identification)
Marketing Cookies:
- Google My Business retargeting for transformer manufacturer India searchers
- Facebook pixel for ad performance (if enabled) required on the platform
Cookie Management
Accept All: Best experience
Reject Non-Essential: Quote forms still work perfectly
Browser Settings: Chrome → Privacy → Cookies
Data Security Measures
How We Protect Your Information
Technical Protection:
- SSL encryption on all pages (https://kaypeetransformers.com/)
- Password-protected WordPress admin panel
- Daily automated backups in Kay Pee Transformers Kim, Surat centers
Access Controls:
- Employee access limited by job role only
- Accountant and Sales Head sees sales data, General Manager sees marketing data
- No third-party access to customer databases
Physical Security:
- Kim, Surat factory servers in locked server room
- 24/7 CCTV monitoring
- Fire suppression systems
Your Legal Rights
Complete Control Over Your Data
Access Your Information:
Request copy of all data we hold (quotes, invoices, GA drawings)
Correct Inaccurate Data:
Update wrong phone numbers or company details
Delete Your Data:
Right to be forgotten – complete data removal from all systems
Data Portability:
Download all your records in Excel format
How to Exercise Rights:
Email info@kaypeetransformers.com or call General Manager Directly on +91 8487078119
Children’s Privacy Protection
Kay Pee Transformers serves industrial B2B clients only. We do not knowingly collect data from children under 18 years. Parents can request immediate deletion if child data found.
International Data Transfers
100% India-Based Operations:
- All servers located in Kim, Surat, India
- No data leaves India except official export documentation
- GDPR compliant practices for international clients like Goldi Solar exports
Third-Party Websites
Our site contains links to:
- Google My Business reviews
- BIS certification portals (IS 1180, IS 2026)
- Technical standards for Transformers
We don’t control external site privacy practices.
Policy Changes and Updates
How We Notify You:
- Minor changes: Posted on this page
- Major changes: Email notification to registered customers
- Check footer link regularly for updates
Last Major Update: January 1, 2026
Contact Our Privacy Officer
General Manager
Kay Pee Transformers Pvt. Ltd.
Block No. : 89, Survey No. : 113/2,
Opposite navapara patiya village,
Mota Borsara (Kim), Taluka : Mangrol,
Dist. : Surat, Gujarat 394110
Phone: +91 8487078119
Email: info@kaypeetransformers.com
Website: www.kaypeetransformers.com/privacy-policy
Office Hours: Mon-Sat 9 AM – 6 PM IST
Response Time: Within 48 hours for all privacy requests